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Urgent! Primary Technical Support Engineer Jobs | Schneider Electric

Primary Technical Support Engineer



Job description

Join our dynamic team as a Technical Customer Service Professional and be the bridge between our customers and innovative solutions! We're looking for tech-savvy problem solvers who are passionate about delivering exceptional customer experiences.


What will you do?


  • Provide expert technical support and troubleshooting for product installation, activation, and compatibility inquiries via phone, chat, and text
  • Partner with after-sales and marketing teams to manage product quality returns and enhance customer satisfaction
  • Participate in continuous improvement initiatives including complaint and knowledge management systems
  • Identify and capitalize on opportunities to elevate customer service while handling support requests
  • Process and administrate customer orders while supporting revenue generation activities

Who will be successful?


  • Strong technical aptitude with ability to quickly learn new products and technologies
  • Excellence in customer service with outstanding communication and problem-solving abilities
  • Demonstrated ability to handle multiple tasks in a fast-paced environment
  • Knowledge of contact center systems and customer service tools
  • Proven track record of contributing to team success and continuous improvement initiatives


Let us learn about you! Apply today.


Required Skill Profession

Automation Machinery Manufacturing



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